“It’s kind of amazing, and really it’s embarrassing to admit this, but for almost 10 years…I would spend two to three hours a morning doing that,” said Toppin, the owner of Guide Personal Training in Northampton, Massachusetts.

Toppin knew it wasn’t an efficient use of her time, but she didn’t know another way.

Until Toppin was introduced to Semi-Private Pro—an app designed specifically for programming efficiently at semi-private training gyms. She implemented it in January, 2025, and everything changed.

Today, with Semi-Private Pro in her corner, Toppin spends “zero time” on programming at all, as one of her coaches easily handles the workload. Ultimately, the Semi-Private Pro app has been a huge game changer, not only for Toppin’s business, but also for her coaches and her clients.

Prior to using Semi-Private Pro, all of her clients were at different days in a training phase or cycle, and it was “a nightmare to keep track of,” explained Toppin, whose clients are mostly lifestyle folks in their 40s and 50s. 

With Semi-Private Pro—which comes with built-in programming but is also completely customizable—all of her clients are at the same place in the cycle at the same time. And while this doesn’t mean they’re all doing the same movements—or doing the same training program, as their abilities are all different—it’s a lot more cohesive than it used to be, making it much easier for the coach on the floor to provide feedback and make changes on the fly when need be. 

This has helped programming become “more personalized” and effective, because the coach has agency to make changes in real time with just a couple quick clicks, Topping explained.

Secondly, Semi-Private Pro has also made onboarding new members a lot more effective.

After a new member goes through an introductory session, which includes a movement assessment, an InBody scan, and a conversation about their goals, they join the semi-private sessions seamlessly, thanks to Semi-Private Pro’s two-week assessment phase called Body Mapping. 

This assessment is an opportunity for the new client to become familiar with the movement matrix, all the while allowing the coach to gain necessary data about the new client to ensure their programming is right for them.

Further, Semi-Private Pro has helped Toppin’s clients become more educated about what it is they’re doing each day, why they’re doing it, and they have a better understanding of the bigger picture plan now, Toppin said. 

“There’s a lot more predictability…They’re way more knowledgeable now with what’s happening. And the programming is just better because it’s just more personalized for them…It’s elevating their results, but also their ability to push themselves. It’s just so much more empowering for them,” Toppin said. 

Being able to upload videos—as well as the video library that exists on the Semi-Private Pro app—also contributes to this education, as does the movement matrix, Toppin explained. 

Finally, Toppin’s clients love the app and how easy it is for them to use, as well as how they can see their personalized workout each day. 

“People love just being able to have their workout at their station. They’re only looking at what they’re doing, they’re not looking at what other people are doing and they’re just in their zone,” Toppin said.

“They’re constantly assessing the client in real time and changing their [program] in the app,” Toppin said. “They have a lot more input…and they’re able to educate the client, which makes them feel more useful.”

Best of all, making changes to a client’s program has never been easier. With just a click or two in the app, coaches can progress or regress exercises—or make quick changes because of an injury or pain a client is experiencing that day—and the changes are instantly updated in the client’s program without interrupting their workout.

It’s scalable to her coaches, and adding new clients no longer means adding more work.

“Once it’s built out, it’s just minor changes every quarter. You can just check in and make sure [what you did] worked… So it’s very scalable if you want to open multiple locations or expand. Or if we wanted to have more pods of people, it would be really easy to add those in. It’s not more work,” Toppin said. 

Also, Semi-Private Pro keeps the programming centralized and in-house, rather than clients all having different coaches, thus ensuring programming is consistent across the board.

Finally, Semi-Private Pro gives Toppin’s gym “a unique value proposition,” she explained, and acts as an easy selling point for new members. 

Clients “love it,” Toppin said, and their fitness is reaping the benefits. Her coaches are more invested and more excited to coach, and Toppin has freed up hours upon hours of time she can now spend on the business. 

“It’s the only [system] out there that even remotely helps us,” she said. 

Ayn used to spend 15 hours a week writing individualized plans. Now? Zero.