Payden admits making the switch to the semi-private model was daunting. But she and Lane were so sold on the idea, they knew it would be worth it.
“It was scary, but I knew it was the right model,” said Payden.
How they did it: They returned home from the Growth Summit and stopped selling large group class memberships.
Then they approached some of their loyal members and asked them to be Guinea Pigs to test drive the semi-private model, and with ProFit’s help, they turned on advertising to begin generating leads for semi-private training.
Payden also reached out to former clients to let them know what they were up to, and she managed to bring back a handful of members who had left the gym under the big group model.
Further, she converted some of the gym’s one-on-one personal training clients into semi-private training, as well.
As they started to see success with their semi-private training, they hosted an event in November, 2024 with current members to let them know the plan: They were transitioning fully to semi-private training.
They offered all of their members a four-week semi-private free trial, which helped more existing members see the value and convert to individualized, semi-private training.
At the end of February, 2025, they stopped their large group classes with their legacy altogether.
And although they did lose some clients who didn’t want to make the switch to semi-private training, the number of higher paying semi-private clients they have picked up thanks to ProFit helping them with their digital marketing and advertising has more than covered the clients they lost.
In fact, Payden couldn’t believe how many new people interested in semi-private training came out of the woodwork, even in November and December, typically a slow time for any gym owner.
“I sold so many memberships to strangers. I was shocked. I was having an out of body experience. That was crazy cool,” she said.